Tesla Model X Problem: 17 Most Common Issues (Explained and Solution Guide)

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Tesla Model X Problem: The Model X has been a mainstay for the past few years. It remains a successful electric SUV that attracts attention with its unusual rear doors and many available technologies.

The Model X is offered in two models: the Long Range dual motor model, which starts the range with 670 horsepower and an estimated range of 335 miles, and the performance-oriented Plaid Model, which costs much more but produces 1,020 horsepower and is said to be able to go up to 326 miles between charges.

On a straight line, the Model X certainly impresses with its impressive acceleration performance. In addition, the Model X also gets some significant upgrades from year to year. Its periodic product changes evidence this, so the price and features can change throughout the year.

In this article, we will discuss common problems with Tesla cars and learn about the challenges Tesla Model X owners may face. We will also examine the best solutions and the role of Tesla service centers in addressing these problems.

Report: Tesla Model X Problem


The recent revelation that media site Topspeed is reporting on Tesla’s impact on the automotive industry is undeniable. The company has revolutionized the electric vehicle (EV) sector, captivating the hearts of many enthusiasts who believe in Elon Musk’s vision.

While their rapid growth is impressive, reaching over 1.8 million deliveries by 2023, their flagship Model X, launched in 2015, has faced various challenges. The Model X promises to be the ultimate electric luxury SUV, with innovative features such as falcon-wing doors, advanced driver assistance systems (ADAS), and impressive performance.

However, early adopters reported reliability issues that left them frustrated and disappointed. These issues, coupled with a shift in consumer preferences towards more affordable and practical electric vehicles, contributed to the decline in Model X sales.

By 2022, Model S and X deliveries only accounted for about four percent of Tesla’s total deliveries globally, prompting price cuts for both variants in an effort to attract buyers despite known issues.

Adding more fire to the fire, Tesla CEO Elon Musk’s admission of the Model X as a “mistake” raised concerns about the future of Tesla’s offerings. On the bright side, the 2024 Model X has undergone various upgrades to address these issues.

Tesla Model X Problem: Explained

Tesla Model X Problem: Known for its unique style and advanced electrical technology, the Tesla Model X is a best-seller in the luxury SUV segment of the electric car market. Despite Tesla’s reputation for automotive innovation, even the Model X rarely has problems.

Tesla Model X Problem: 17 Most Common Issues (Explained and Solution Guide)

In addition to the Model X from the Tesla manufacturer, it is much loved by EV users; of course, it is inseparable from some common and popular problems that occur. Some of the problems that occur we quote from several forums; for example, on Reddit Forum, r/TeslaModelX also revealed a post about the Model X with the phrase Is the X model really unreliable?

Forum user muteyooo commented:

Forum user muteyooo commented:

On the other hand, a post on the Teslamotorsclub Forum also reveals the need to Consider buying 2019/2020 X—please be alarmed by the thought of “X problems”!

One forum user Scott1258, commented:

One forum user Scott1258, commented:

Tesla Model X Problem: 17 Common Problems and Solutions

Tesla Model X Problem: Although Tesla has made several safety and software improvements, some owners still experience problems, including:

  1. Tesla Model X Doors Problem – Falcon Wing:

    The Falcon Wing door is an eye-catching design element of the Model X. However, there have been cases of Falcon door malfunctions, causing problems for owners. Frustrating issues include malfunctioning sensors, doors that cannot be opened or closed correctly, and strange noises.

    These complex, upward-swinging doors are prone to malfunctions, ranging from inconsistent opening and closing to complete failure. This not only disrupts smooth operations but can also cause inconvenience and safety concerns. In addition, malfunctions of sensors designed to prevent the doors from hitting objects have resulted in accidents and costly repairs, further adding to the frustration.

    Falcon Wing doors are complex and require expert maintenance. Therefore, if you experience any issues with them, you should contact Tesla services. Minor faults can often be resolved by performing a simple reset or calibrating the door. However, if the problem persists, a professional technician should evaluate the situation and repair the gullwing door themselves.

  2. The Windshield Conundrum:

    The Model X features a panoramic windshield, offering an impressive and unobstructed view for the driver and passengers. However, this expansive glass surface comes at a cost. Many owners have reported that the windshield is prone to cracking, even from minor impacts such as small rocks.

    While Tesla states that these cracks do not pose a safety risk, they can be costly to repair and obstruct driver visibility, impacting safety and the driving experience.

  3. Computer Error and Autopilot:

    Autopilot is a popular feature on Tesla cars, and so are frequent software upgrades. The Autopilot feature has received much praise, but some owners have complained of malfunctions and strange behavior.

    Typical solutions include software upgrades released by Tesla. It is essential to update your car’s software regularly. If the problem persists, contact Tesla customer service or visit your local service center.

  4. Loss of Battery Capacity:

    All batteries for electric vehicles eventually fail. Despite Tesla’s longer battery life, some older Model-X drivers have reported a decrease in range and performance as they age.

    As recommended, battery deterioration can be slowed down by keeping the battery charged between 20 and 80 percent instead of 100 percent. Maintaining a consistent software update schedule for your Tesla can also improve battery life. If the decline is severe, consider contacting Tesla customer support.

  5. Compressed Air Problems:

    There have been reports of leaking air suspension, loud air compressors, and inconsistent and uneven ride height and altitude on Model X equipped with air suspension.

    If you’re having trouble with the air suspension system, check for signs of damage or leaks. If you’ve exhausted all troubleshooting methods, contact Tesla support to have your car inspected and repaired.

  6. Problems With Charging:

    Frustrating charging issues include poor charging speeds at Superchargers and complicated home charging installations.

    The solution is always to use a clean and in excellent-condition charger cable. Theork congestion at the Supercharger station may be the cause of the delay in charging your car. Problems with charging at home should be investigated, and if necessary, Tesla customer service or a licensed electrician should be contacted.

  7. Tesla Model X Air Suspension Problems:

    Issues with the Model X’s air suspension have been reported, resulting in a shaky ride and poor handling. Some Model Xs have been recalled by Tesla to fix these issues, and the company has also released software upgrades to improve the effectiveness of the air suspension.

    Reports of strange noises coming out of the system raised red flags, indicating a potential underlying problem. In addition, some owners experienced premature wear on the suspension, leading to costly repairs or replacements. This is especially problematic for vehicles positioned as luxury SUVs intended for long journeys in a variety of conditions.

    This complex system, which is responsible for adjusting the ride height and handling of the vehicle, has been plagued by various issues, including:

    1. Leaky Air Suspension:
      Leaks occur in various components of the system, causing a loss of air pressure and a gradual decrease in ride height. This not only affects the car’s handling but also raises concerns regarding safety and stability.
    2. Loud Air Compressor:
      Although the air compressor turns on and off naturally to maintain pressure, some Model X owners report extremely loud operation. This could be a sign of wear and tear or potential compressor failure.
    3. Inconsistent and Uneven Ride Height:
      The air suspension is designed to adjust the ride height automatically based on various factors. However, some owners have experienced situations where the car’s position is uneven, affecting its stance and potentially affecting handling.
  8. Battery Deterioration and Reduced Range:

    Like all batteries, Tesla batteries, despite their long lifespan, will eventually fail. This has raised real concerns for some Model X owners, especially those with older models, who report a noticeable decrease in range and overall performance over time.

    This can be particularly frustrating as the Model X’s advertised range, which initially reached 371 miles, becomes increasingly unattainable.

  9. Issues with Battery Life and Charging:

    Despite its impressive initial range and performance figures, concerns around battery life, charging difficulties, and stark differences with the Model 3’s capabilities have tarnished the Model X’s reputation.

    Some Model X owners have complained about battery drain and improper charging. Tesla has replaced sure batteries under warranty and released software upgrades to address these issues.

  10. Defects in Paints:

    Paint issues, such as chipping and peeling, have been reported on the Model X. Tesla has promised free repairs for these issues, but some owners have complained of long waiting times.

  11. Problematic Security Features:

    The emergency braking and automatic lane-keeping assistance systems in some Model Xs are reportedly not working. Although Tesla has made software upgrades, some owners are still experiencing difficulties.

    Autopilot and Full Self-Driving are just two examples of Tesla’s cutting-edge safety technology. Some Model X drivers have complained that the autonomous emergency braking and lane-keeping functions do not work as advertised.

    Corrective action: Always use the latest software for your car. If the problem persists after following these steps, please get in touch with Tesla support. They may be able to diagnose and fix the problem remotely or recommend a service visit.

  12. MCU (Media Control Unit) Failure:

    The Media Control Unit (MCU) is the brains behind the show in the Tesla Model X, regulating everything from the stereo to the temperature. However, some Model X owners have complained of MCU failures, which can cause the screen to freeze or become unresponsive. Depending on the terms of your warranty, Tesla can repair or upgrade your MCU if you experience problems. Updating your software can help prevent specific issues, but if the problem persists, you should contact Tesla’s support team or visit a repair facility.

  13. Control Arm Problem:

    Some Model X owners have reported concerns with the luxury vehicle, ride quality, and handling due to control arm wear, which is a significant issue for any vehicle’s suspension system. Problems with the control arm should be caught early by performing regular maintenance and inspections. If your Tesla is making strange noises or is challenging to drive, seek professional help to deal with the control arm.

  14. In-Car Application Issues:

    The in-car Tesla app brings convenience and fun, but customers have reported issues, including crashes and improper loading. If app issues persist after updating the firmware, try performing a soft reset by holding down the left and right scroll wheels of the steering wheel simultaneously for about 10 seconds. Contact Tesla’s help desk if the problem persists.

  15. Yellow Border on Touch Screen:

    Some Tesla Model X customers have reported seeing a strange yellow line around the touchscreen. If the yellow border continues to appear after being repaired by a Tesla service facility, the screen adhesive may need to be replaced. If you need help fixing this issue, you should contact the Tesla support team.

  16. 2 Steering Problems and Broken Steering Assist:

    Problems with the vehicle’s steering may be dangerous. Some Model X owners have complained of a lack of steering response or the inability to use the vehicle’s steering assist capabilities. If your Tesla is experiencing steering issues, you should have it checked by a Tesla service professional as soon as possible. Concerns regarding the integrity of the steering system should not be ignored.

  17. Multiple Safety-Related Recalls Plague The Model X:

    Safety is a standard that is a significant factor. This issue goes beyond the Model X. The National Highway Traffic Safety Administration (NHTSA) is pushing Tesla to recall nearly 362,000 vehicles by February 2023 due to concerns with the Autopilot software. NHTSA cited the system’s ability to “exceed speed limits or travel through intersections unlawfully or unpredictably,” highlighting potential crash risks arising from the software’s functionality.
    The 2022 Model X itself paints a concerning picture, as it has been recalled more than 15 times due to safety issues. These issues cover a range of critical functions, including:

    • Seat belt malfunction:

      In July 2023, Tesla recalled nearly 16,000 Model S and Model X due to a potential seat belt issue. The problem is that the front-row seat belts may not be properly connected, increasing the risk of disengagement during a crash.
    • Airbag malfunction:

      Improper installation of side airbags during a crash poses a significant risk to passenger safety. In 2021, a total of 7,600 Tesla (Model S & X) were affected by the recall.

Tesla Model X Problem: Some Solutions That Can Be Applied to The Above Problem are Listed Below:

Maintain the latest software version on your Model X. Tesla often provides software updates to address issues and improve functionality.

  1. Maintenance of your Model X should be handled at a service center. This way, any problems that may arise can be noticed at an early stage and rectified.
  2. Using the Falcon wing doors requires caution. Before opening or closing them, check for obstructions.
  3. Avoid bumpy roads if possible. They may make the suspension and other parts work too hard.
  4. Contact Tesla immediately if you’re having trouble with your Model X. The organization prides itself on its excellent customer service and will do everything in its power to help you.

New Update Tesla Model X 2024

In this case, the Tesla authority continues to provide changes and improvements from the previous model to close the gap in the problems that occur.

While the Model X was a pioneer in the electric SUV market, previous models faced reliability challenges, which were evident from multiple recalls and reports of build quality and software issues. It is essential to contrast these concerns with the Model X 2024, which to date has only experienced one recall and includes fixes to address past issues.

Tesla Model X Problem 3

2024 Tesla Model X Exterior Dimensions

Length199.1 Inches
Width89.4 Inches
Height68.5 Inches
Wheelbase116.7 Inches
Front Track67.3 Inches
Rear Track67.3 Inches
Curb Weight5,148 Pounds
(Specs sourced from Tesla)

The Model X 2024 Addresses Some of The Concerns Raised About The Previous Model

  1. Improved Build Quality: Although concerns still exist in some reviews, Tesla claims to have made progress in improving overall build quality.
  2. Steering Wheel Options: The controversial yoke steering wheel is no longer the only option. Buyers can now opt for a traditional flat-bottomed steering wheel.
  3. Redesigned Glass Roof: The new glass roof allows for more natural light, enhancing the interior experience.

The 2024 Model X is The Epitome of Performance and Efficiency

The Tesla Model X 2024 offers impressive performance, even aiming to rival modern sports cars. Offered in two configurations, the base Model X and the high-performance Plaid, both deliver exceptional acceleration and handling.

  1. Thrilling Acceleration:

    The standard Model X has 670 horsepower and sprints from 0 to 60 mph in 3.8 seconds. Real-world testing shows even faster times, with older models achieving a 3.3-second sprint.

  2. Plaid Power:

    The upgrade to the Model X Plaid delivers more power, with a tri-motor setup that produces 1,020 horsepower. This translates to a 2.5-second 0-60 mph time.

  3. Excellent Handling:

    Both models benefit from a drag coefficient of 0.24. This translates to better handling and efficiency. In addition, the Plaid offers torque vectoring for sharper cornering and upgraded brakes for increased braking power.

  4. Adaptive Comfort:

    Tesla equips both models with adaptive air suspension, providing a comfortable ride while maintaining impressive handling capabilities.

  5. Efficiency Considerations:

    While not the most frugal option in Tesla’s lineup, the Model X offers decent efficiency. The base model leads the way with an EPA-estimated combined energy consumption of 102 MPGe. Plaid efficiency varies depending on wheel size, ranging from 91 to 98 MPGe.

  6. Towing and Payload:

    The Model X proves its versatility with its 5,000-pound towing capacity and 654-pound payload capacity, making it a capable choice for hauling cargo or trailers.

  7. Range and Charging:

    The base Model X delivers an impressive EPA-estimated range of 335 miles, while the Plaid offers a slightly lower range of 326 miles. Charging times vary depending on the charging method, with Tier 1 charging taking 135 hours and Tier 2 charging taking 18 hours for a full charge. Tesla’s Supercharger network offers the fastest charging option, recharging the battery from 10 to 80 percent in just 30 minutes.

2024 Tesla Model X Performance Specs

(Specs sourced from Tesla & the EPA)
Model XModel X Plaid
PowertrainDual AC permanent synchronous motorTriple AC permanent synchronous motor
Horsepower670 horsepower1,020 horsepower
Torque557 pound-feet of torque752 pound-feet of torque
TransmissionSingle-Speed AutomaticSingle-Speed Automatic
Battery99.3 kWh Net98 kWh Net
Range335 Miles326 Miles
Fuel Economy102 MPGe91-98 MPGe
0-60 MPH3.8 Seconds2.5 Seconds
Top Speed149 MPH149 MPH

2024 Tesla Model X Charging Specs

(Specs sourced from Tesla)
Range326-335 miles
Level 1 AC 110V Charging time (0-100%)135 Hours
Level 2 AC 220V Charging time (0-100%)18 Hours
Level 3 DC 440V Charging time (10-80%)30 Minutes

Overall, the Tesla Model X 2024 combines outstanding performance with impressive efficiency and practicality, making it an attractive option for those looking for a luxurious and powerful electric SUV.

Reliability, Pros and Cons of Tesla Model X Compared to Similar Cars

The Tesla Model X performs admirably in terms of reliability compared to other premium electric SUVs in its class. But it’s important to remember that both electric cars and vehicles, in general, may have specific service needs that may affect their reliability.

For those looking for a high-tech, high-performance electric SUV, the Model X is a safe bet thanks to Tesla’s extensive service network and frequent software upgrades to address and avoid any difficulties. Prompt maintenance and repairs are essential for the long-term reliability of your Model X, as they are with any vehicle.


  • The Remote and Checkered versions have an impressive electric range
  • For an SUV, it has impressive acceleration and handling.
  • Unique and functional, the Falcon Wing’s doors and roomy interior make for a great package.
  • Superchargers are part of large-scale charging infrastructure.
  • Autopilot and fully autonomous driving capabilities are among the latest safety measures available.


  • Compared to similar SUVs, the price tag is much higher.
  • There are complaints about the quality.
  • Lack of third-party service options can result in costly repairs.
  • Cargo capacity is limited compared to a regular SUV.
  • There may be variations in feature availability based on geographic location and car trim.

Tesla Model X Problem 3

FAQs: People also ask about the Tesla Model X Problem

Q: Why did Tesla stop the Model X?

A: This move follows Tesla’s decision to stop producing RHD variants of the Model X and Model Y. The automaker identified the reason as a mechanical and logistical obstacle.

Q: What are the disadvantages of the Tesla X?

A: This is compounded by reports of difficulty charging or maintaining a charge. Another significant disadvantage of the Model X, especially for older models, is its slower fast-charging capabilities as compared to its cheaper sister, the Model 3.

Q: Is there a recall on the Tesla Model X?

A: Tesla has issued a voluntary recall for select model year 2021-2023 Model S and Model X vehicles to inspect and confirm that both first-row seat belts are correctly linked to their pretensioner anchors.

Q: What’s the most common problem with Tesla?

A: The high-capacity battery pack is an essential component of any Tesla vehicle. While Tesla’s battery technology has advanced significantly, concerns with charging and battery life continue to surface.


The Tesla Model X is undeniably a spectacular electric SUV, thanks to its cutting-edge features and striking looks. But sometimes, it still suffers from the same problems as any other vehicle.

Issues Model X owners may face, Ranging from Falcon Wing door malfunctions to software glitches and the unnecessary complexity of vehicle controls, wind noise, and decreased battery life, are concerns raised by some Tesla drivers, and the role of Tesla service centers in resolving these issues.

In addition, we touched on issues such as worn control arms, poor alignment, and poor paint quality, emphasizing the need for vigilance when it comes to maintaining your Tesla Model X and the overall driving experience. This can also be a valuable reference for others.

Fortunately for many owners, Tesla has options available, including software upgrades, expert inspections, and parts replacement, to address these issues. A smooth and reliable ride on the Model X is possible with regular maintenance and anticipatory troubleshooting.

We’ll be back soon with more information on the Tesla Car Guide, so bookmark our website to stay updated.